Privacy Policy

RACINE.AI SAS (hereinafter "we", "our" or "RACINE.AI") is committed to protecting the privacy of users of its website racine.ai (hereinafter the "Site").

This privacy policy aims to inform you about how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Company name: RACINE.AI SAS

Address: 51 rue Geoffroy Saint Hilaire, 75005 Paris, France

Email: [email protected]

SIREN: 931517213

We may collect the following categories of personal data:

• Identification data: surname, first name, email address, phone number, job title, company name
• Connection data: IP address, browser type, operating system, pages visited, date and time of connection
• Communication data: content of messages sent via the contact form

Your personal data is collected for the following purposes:

• Responding to your contact and information requests
• Managing product demonstration requests
• Improving our Site and services
• Establishing Site traffic statistics
• Complying with our legal and regulatory obligations

The processing of your personal data is based on:

• Your consent: when you fill in the contact form or accept cookies
• Our legitimate interest: to improve our services and ensure Site security
• Performance of a contract: for managing the business relationship with our clients
• Compliance with a legal obligation: to meet our accounting and tax obligations

Your personal data is intended for RACINE.AI's internal teams authorized to process it according to their responsibilities.

We may also share your data with third-party service providers who assist us in operating the Site (hosting, analytics), in compliance with applicable regulations.

Your data is not transferred outside the European Union except with appropriate safeguards.

Your personal data is kept for a period that does not exceed the time necessary for the purposes for which it is collected:

• Contact data: 3 years from the last contact
• Connection data: 13 months in accordance with CNIL recommendations
• Client data: for the duration of the business relationship then archived for the legal limitation period

In accordance with applicable regulations, you have the following rights:

• Right of access: obtain confirmation of the processing of your data and receive a copy
• Right to rectification: have your inaccurate or incomplete data corrected
• Right to erasure: request the deletion of your data in certain cases
• Right to restriction: limit the processing of your data in certain cases
• Right to portability: receive your data in a structured format
• Right to object: object to the processing of your data for legitimate reasons
• Right to withdraw consent: withdraw your consent at any time

To exercise these rights, you can contact us at: [email protected]

You also have the right to lodge a complaint with the French Data Protection Authority (CNIL).

The Site uses cookies to improve your browsing experience and establish traffic statistics.

Cookies are small text files stored on your device when you visit the Site. You can configure your browser to refuse cookies or be notified when a cookie is sent.

Types of cookies used:

• Technical cookies: necessary for the Site to function
• Analytics cookies: to measure Site traffic