Privacy Policy
Introduction
RACINE.AI SAS, headquartered at 51 rue Geoffroy Saint Hilaire, Paris, France, is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the amended French Data Protection Act. This policy details our practices regarding the collection, use, and protection of your personal data.
- Data Collected and Legal Bases
We collect and process several types of personal data, each based on a specific legal basis:
• Identification data:
- Type: name, surname, email
- Legal basis: consent or contract execution
- Purpose: management of your user account
• Payment data:
- Legal basis: contract execution
- Purpose: processing your transactions
• Connection data:
- Legal basis: legitimate interest
- Purpose: security and service improvement
• Essential cookies:
- Legal basis: legitimate interest
- Purpose: technical operation of the website
• Analytical cookies:
- Legal basis: prior consent
- Purpose: service usage analysis
• Communication data:
- Legal basis: consent
- Purpose: customer support and communications
- Data Usage
VYour data is used for:
- Providing and improving our services
- Personalizing your user experience
- Processing your transactions
- Communication regarding our services
- Fraud prevention
- Compliance with legal obligations
We do not make any fully automated decisions concerning you.
- Protection and Security
Our security measures include:
- Encryption of sensitive data
- Use of SSL/TLS protocols
- Restricted data access
- Regular security audits
- Ongoing staff training
- Data Recipients
Your data may be shared with:
- Our technical processors (hosting, maintenance)
- Our payment providers
- Competent authorities upon judicial request
- Our commercial partners (with your consent)
- International Transfers
For transfers outside the EU, we guarantee:
- Compliance with adequacy decisions
- Application of standard contractual clauses
- Obtaining your consent when necessary
- Retention Period
- Account data: until deletion
- Transaction data: 10 years
- Connection data: 1 year
- Cookies: 13 months maximum
- Your Rights
You have the following rights:
- Access to your data
- Rectification of inaccurate data
- Erasure (right to be forgotten)
- Data portability
- Objection to processing
- Restriction of processing
- Withdrawal of consent
- Complaint to CNIL
Response time: 1 month maximum
- Data Protection Officer
- Data Breach
Our commitments
- Notification to CNIL within 72 hours
- Prompt information to affected individuals
- Implementation of corrective measures
- Policy Updates
We may modify this policy at any time. Changes take effect upon publication.
- Contact
- Autorité de contrôle
- Commission Nationale de l’Informatique et des Libertés (CNIL)
- www.cnil.fr
- 3 Place de Fontenoy
- TSA 80715 75334 PARIS CEDEX 07 FRANCE
Last updated: 19/02/2025
This policy is available in PDF format upon request.